Information We Gather and Why
When you open an account, we ask for your phone number, date of birth, and preferred wallet method so we can verify your identity and process deposits. Transaction logs track your bKash, Nagad and Rocket payments so we can match incoming funds to your account wallet
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and clear withdrawals back to the same verified number. We record session data such as login timestamps, device type, IP address and the pages you visit inside the lobby to keep your account secure and troubleshoot support requests. Cookie and tracking tools help us remember your
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language choice, game filters, and whether you've dismissed a notification banner so the site works smoothly on return visits. We do not sell your data to third parties. We share transaction identifiers with payment processors only to the extent needed to complete a deposit or withdrawal.
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Support agents see your chat history and account balance when you contact us. Game providers receive anonymised session tokens so they can load live tables and slot rounds in your browser, but they do not receive your phone number or wallet details. All processing depends on
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the user's local law and whether you are accessing from an eligible region. If local regulation prohibits online betting or restricts data flows, this policy does not override that legal framework. We retain account records and transaction logs for the period required by anti-fraud rules and
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local record-keeping obligations, then archive or delete them according to our internal schedule. You can request a copy of the data we hold, ask us to correct an error, or close your account and request deletion by contacting support through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.